Terms of Service
Please read these terms carefully before using our services.
Last updated: January 2026
1. Acceptance of Terms
By purchasing an Syxth device or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
2. Description of Service
Syxth provides a wearable device with integrated camera and audio capabilities, along with cloud-based AI processing services. The service includes:
- Hardware: A wristband device with integrated camera, capture button, electronics, and haptic feedback, plus an earpiece
- Cloud Processing: Image analysis, AI reasoning, and text-to-speech synthesis
- Customer Portal: Web-based account and device management
3. Account Registration
To use our services, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account access
You are responsible for all activities that occur under your account.
4. Acceptable Use
You agree NOT to use our services to:
- Violate any applicable laws or regulations
- Infringe on others' privacy, intellectual property, or other rights
- Capture images without consent where legally required
- Engage in academic dishonesty, fraud, or deception
- Circumvent security measures or rate limits
- Reverse engineer, decompile, or disassemble the device or services
- Resell or redistribute the service without authorization
- Use the service for any illegal purpose
5. Subscription and Payment
5.1 Subscription Tiers
Cloud services are provided through subscription tiers with varying daily request limits. Pricing and features are as displayed on our website and may change with notice.
5.2 Free Tier
The free tier provides limited requests per day at no cost. It may be modified or discontinued at our discretion.
5.3 Trial Period
Hardware purchases include a trial period of the Heavy tier. After the trial, you may continue on any tier including free.
5.4 Payment
We accept major payment methods. All payments are final. We do not offer refunds for subscription payments.
5.5 Price Changes
We reserve the right to change subscription pricing with 30 days notice. Existing subscriptions will honor the price at the time of purchase until renewal.
6. Hardware Purchase
6.1 Orders
Orders are placed through our website. Order details, subscription tier, and shipping information must be confirmed before payment.
6.2 Payment
Full payment is required before manufacturing begins.
6.3 No Refunds
Every unit is built to order at small scale. Because of this, we do not offer refunds on hardware purchases. If you receive a defective unit, see our warranty policy below.
6.4 Shipping
We ship to most countries. Shipping times and methods vary. You are responsible for any import duties or taxes.
6.5 Warranty
Hardware is covered by a 60-day warranty against manufacturing defects. Warranty does not cover:
- Damage from misuse, accidents, or modifications
- Normal wear and tear
- Water damage beyond rated specifications
- Damage from unauthorized repairs
7. Intellectual Property
All intellectual property in the device, firmware, services, and documentation remains our property. You receive a limited license to use the device and services for personal purposes only.
You may not:
- Copy, modify, or create derivative works from our software
- Reverse engineer the device or firmware
- Remove or alter any proprietary notices
- Use our trademarks without permission
8. Service Availability
We strive to provide reliable service but do not guarantee uninterrupted availability. The service may be unavailable due to:
- Scheduled maintenance (we will attempt to provide notice)
- Unplanned outages or technical issues
- Third-party service disruptions
- Force majeure events
9. Service Discontinuation
If we permanently discontinue the hosted cloud service, we will:
- Provide at least 90 days notice to active users
- Release a final firmware update enabling self-hosted operation
- Provide documentation for connecting to third-party services
Self-hosted mode may have different features and performance than the hosted service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF AI RESPONSES
We do not warrant that AI responses will be accurate, complete, or suitable for any purpose. You should not rely on AI responses for critical decisions without independent verification.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or business opportunities
- Damages arising from your use or inability to use the service
- Damages arising from AI response inaccuracies
- Actions taken based on AI responses
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Content you capture or process through the service
13. Termination
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in abusive or fraudulent behavior
- Fail to pay subscription fees
You may terminate your account at any time through the customer portal or by contacting us. No refunds will be provided for unused subscription time.
14. Governing Law
These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
15. Dispute Resolution
Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits.
16. Changes to Terms
We may modify these Terms at any time. We will notify users of material changes by email or through the service. Continued use after changes constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.